FAQs

1. What is SportBand?

SportBand is a personal safety system designed for people who train or move outdoors alone. It combines an advanced mobile app and a wearable IoT device with automatic alerts, real-time location sharing, and emergency notifications sent to your trusted contacts.

2. Do I need to carry my phone with me?

Yes. To enable GPS tracking, alert notifications, and communication with your contacts, you need to carry your phone. Once paired via Bluetooth, the SportBand wearable can stay on your wrist while your phone remains safely in your pocket or backpack.

You can trigger an SOS directly from your wrist without having to reach your phone.

3. How does an alert work?

SportBand can trigger an alert in different ways:

• automatically, when the system detects a potentially critical situation such as abnormal movement followed by prolonged lack of movement;
• manually, by pressing the SOS button on your wrist;
• through voice activation using the SportBand app.

Before an automatic alert is sent, SportBand can give you a short pre-alarm countdown, allowing you to cancel it if everything is fine.

If the alert is confirmed, your trusted contacts receive your location and emergency notification through SMS, email, and sequential phone calls.

4. Is it suitable for hiking, cycling, or outdoor sports?

Yes. SportBand is designed especially for people who spend time outdoors on their own, including runners, cyclists, hikers, walkers, and other solo outdoor enthusiasts.

You decide when to start monitoring, so SportBand is active when you need it and does not continuously track you throughout the day.

5. What happens if there is no mobile network coverage?

SportBand requires a mobile network connection to send real-time alerts, SMS messages, and phone calls to your trusted contacts.

However, it is designed to help you manage areas with poor or no coverage.

When your phone loses its network connection, the SportBand app immediately warns you, giving you the opportunity to return to an area with coverage.

While connected, the app regularly communicates with the SportBand server and shares your current location. If these communications stop and your phone does not reconnect within the preset time, the server can automatically send an alert to your trusted contacts by SMS or email, including your last known location.

SportBand cannot transmit new location data while your phone is offline and is not a satellite communication device.

6. When will the Sportband be shipped?

Shipments to Kickstarter backers will begin as soon as production is completed. We will keep you updated throughout the entire process through Kickstarter updates and notifications.

7. Which smartphones are compatible?

SportBand works with both iOS and Android devices. Any modern smartphone with Bluetooth and GPS support is compatible.

8. Isn’t my smartwatch enough?

Smartwatches are useful for tracking fitness, performance, and everyday notifications. But safety is usually only one of many features.

SportBand is built specifically for personal safety during solo outdoor activities.

The wearable IoT device stays on your wrist, while your phone can remain in your pocket or backpack. SportBand can trigger alerts through the SOS button, voice activation, automatic monitoring, even when reaching your phone is difficult or impossible.

You simply download the app, pair your SportBand, choose your trusted contacts, and decide when monitoring is active. You stay in control of your privacy: SportBand monitors you only when you choose to activate it.

9. What is included with Premium App Access?

Premium App Access gives you access to all current SportBand safety features.

During your active subscription, you will also receive future feature updates at no additional cost.

10. How is my data handled?

Your privacy is a priority. You always decide when to connect and when not to, and you are fully in control of whether location sharing and alerts are active.